At a time when environmental and energy challenges are becoming increasingly crucial, choosing an efficient heating system is essential to ensure comfort and energy savings in our homes. Heat pumps, as modern and sustainable solutions, are gaining popularity, but their maintenance remains a concern. In 2025, with the increase in the number of these devices, understanding the importance of a service contract dedicated to maintenance becomes paramount. In this article, we will explore why maintaining your heat pump is essential, the implications of neglecting maintenance, and how a service contract can protect you from unexpected issues related to your heating system.
The stakes of maintaining heat pumps in 2025
At the intersection of energy efficiency and environmental preservation, heat pumps represent a viable heating solution for many households. However, like any appliance, they require regular monitoring to ensure optimal performance. Synasav (the national union for maintenance and services in energy efficiency) highlights, at the dawn of this new year, the statistics demonstrating the importance of regular maintenance.

The cost of negligence: what would you risk?
Results from a recent study reveal that maintaining heat pumps is significantly more expensive than maintaining gas boilers, both in terms of contracts and repairs. Indeed, heat pumps incur an annual cost of approximately €401, compared to around €257 for a condensing boiler.
- Maintenance cost of a heat pump: €401/year (€239 for the contract + €162 for repairs)
- Maintenance cost of a condensing boiler: €257/year (€172 for the contract + €85 for repairs)
In other words, neglecting the maintenance of your heat pump can lead not only to higher expenses but also to an increase in the risk of breakdowns.
The consequences of neglecting maintenance
A potential malfunction of your heat pump can lead to a significant increase in energy consumption, making your electricity bills heavier. Studies conducted by experts like Yannick Le Guennec indicate that neglecting maintenance could cause energy overconsumption of more than 20%. Tests show that disorders such as sludge or dirt accumulation not only reduce the device’s efficiency but also increase the risk of breakdowns.
| Type of problem | Decrease in SCOP (%) | Increase in electricity consumption (%) |
|---|---|---|
| Water failure at the condenser | 0 | Can lead to frequent operation |
| Sludge in circuits | -22 | +27 |
| Fouling of the evaporator | -8 to -15 | +8 to +18 |
| Refrigerant leak | -50 | +90 to +120 |
Why opt for a dedicated maintenance contract?
Engaging a service contract is a proactive step to avoid the inconveniences related to maintaining your heat pump. This type of contract guarantees you regular visits to diagnose and service your device, thereby ensuring its increased longevity.
The benefits of a service contract
- Financial savings: Preventive interventions help avoid costly repairs.
- Expert oversight: Qualified technicians, such as those from the Société Générale de Maintenance or EDF Air Conditioning & Comfort, will ensure that your heat pump operates correctly.
- Peace of mind: A contract protects you from potential mishaps and ensures optimal performance of your device.
Choices available regarding contracts
Maintenance contract options vary, with some offering emergency interventions, while others focus solely on regular maintenance. This is where the choice becomes crucial.
- Basic contracts: Include annual visits and basic checks.
- Premium contracts: Offer unlimited interventions and discounts on spare parts.
- Custom contracts: Personalize your contract according to your needs and your use of the heat pump.
Market trends in 2025: what you need to know
In 2025, with the development of new technologies and increased national regulations, maintenance companies such as Dalkia and TotalEnergies are redefining themselves. The methods used for installing and maintaining heat pumps are evolving with strict energy performance requirements.

The rise of green technologies
The RE2025 regulation imposes many obligations regarding renewable energies. This results in a growing demand for more efficient heat pumps. Consequently, companies must innovate to meet these requirements. For example, Engie is launching initiatives to ensure increased energy efficiency.
A collective awareness
The change in the perception of energies is also reflected in a growing awareness of the importance of maintaining installations. Consumers are becoming more informed and demanding sustainable and long-lasting solutions. This includes seeking information about companies like Air Conditioning & Comfort or other players in the sector.
| Company | Services offered | Specialties |
|---|---|---|
| Engie | Maintenance contracts | Renewable energies |
| EDF | Advice and audits | Cost of electricity |
| Dalkia | Preventive maintenance | Green technology |
| Decathlon Energy | Photovoltaic solutions | Eco-friendly products |
Frequently asked questions about heat pump maintenance
Why is it crucial to perform regular maintenance on my heat pump?
Regular maintenance ensures the proper functioning of your device, increases its lifespan, and reduces the risk of unexpected breakdowns, which can often be costly.
What is the average cost of a maintenance contract for a heat pump?
The average cost of a maintenance contract generally ranges from €200 to €400 per year, depending on the type of service included.
Are repairs included in the contract?
Depending on the type of contract chosen, some repairs may be included, but often additional costs apply for spare parts.
What signs indicate that my heat pump needs maintenance?
Unusual noises, increased energy consumption, or reduced performance are signs indicating that it is time for maintenance.
Can I perform the maintenance myself?
While some cleaning tasks can be performed by yourself, it is recommended to call a professional for technical checks and more extensive adjustments.
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